Question 1

How do I request a transfer price?

Accepted Answer

Search your pickup point and destination on the map, add your travel date, passengers and contact details, then send the request. We reply with our best price — there is nothing to pay on the website.

Question 2

How quickly will I get a price?

Accepted Answer

We aim to contact you by WhatsApp within 5 minutes. At night it can take a little longer, but every request is answered.

Question 3

Is sending a request a booking?

Accepted Answer

No. A request is only an enquiry. Your transfer is confirmed once you accept the price we send you.

Question 4

What if I do not know my hotel name?

Accepted Answer

You do not need it. Search for the area, resort or address on the map and add any extra detail in the notes — we will confirm the exact pickup point with you.

Question 5

Can I request a round trip?

Accepted Answer

Yes. Choose round trip and we will add the return journey. The return route is reversed automatically, and you can change either location if your return differs.

Question 6

How much luggage can I bring?

Accepted Answer

Tell us the number of bags and any oversized items such as bikes, golf bags or prams, and we will send a vehicle with enough room.

Question 7

Are child seats available?

Accepted Answer

Yes. Tell us how many child or booster seats you need in the request and we will include them.

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